Public field guide

MCE Access Application
& Site Access Process

A practical guide for PM, CM, tunnel and room access, key collection, road-shoulder stops and lane closures at the Marina Coastal Expressway.

OCC tunnel check-in ↗WhatsApp OCC: 9729 3729
Working procedureThe exact CM notification and approval sequence still requires confirmation before this guide is treated as final.
01

Identify the access required

Choose the work type before starting an application. Timing and approvals differ substantially.

Plan about 1 week ahead

Preventive Maintenance

Prepare the MCE Access Form, obtain LTA endorsement, notify OCC and arrange keys/cards.

View PM process ↓
Immediate coordination

Corrective Maintenance

Notify the relevant LTA/OCC contact, confirm personnel access, collect the required key and proceed.

View CM process ↓
Temporary stop only

Road Shoulder Stop

For quick loading or unloading. StarHub coordinates with LTA. This is not a lane closure.

View stop process ↓
Start at least 1 month ahead

Lane Closure

Engage Gim Tian to coordinate the closure with LTA and support the EMAS and eRMS process.

View closure process ↓
TER RoomEmergency StaircaseStarHub NicheTunnel Access
02

Preventive Maintenance

3 working daysMinimum operational impact
~1 weekNormal planned PM target
2 weeksMajor operational impact
MCE Access FormDownload the blank form required for planned access applications.
Download access form ↓
  1. 01

    Prepare the access form

    Complete the KPE/MCE Authorisation Form for Access with the location, chainage or niche, work period, required keys/cards, work description, safety precautions, operational impact and Site OIC details.

  2. 02

    Attach supporting documents

    Include the MOS, workers list and any applicable declaration.

  3. 03

    Obtain StarHub endorsement

    Send the completed draft to StarHub. A StarHub representative must complete the Requested by details and add the signature, date and company stamp.

  4. 04

    Obtain LTA endorsement

    Only after StarHub endorses the form, email it to Peter PEH and Kia Heng KANG. Copy the relevant StarHub and ROOTS personnel and state the planned PM dates.

  5. 05

    Notify OCC

    Send the approved or relevant form to OCC through WhatsApp, including the planned work and the keys or cards required.

Before sending to LTA: The blank form does not contain StarHub's completed representative details, signature, date or company stamp. Fill in the required work and access information, then obtain StarHub's endorsement first.
StarHub endorsementEdwin — StarHub[email protected]
LTA access application emailPeter PEH · [email protected]Kia Heng KANG · [email protected]
Keep on site: The signed access form should be available for inspection by LTA officers.
03

Drawing keys and access cards

WhatsApp OCC before the work and include:

  • Your name and company
  • Purpose of access
  • Work date and time
  • Keys/cards required
  • MCE Access Form attachment
OCC — WhatsApp / text only+65 9729 3729Do not call this number. Proceed to the relevant security/key collection point after OCC acknowledges the message.
M12Emergency Staircase
T11StarHub Niche
M1VB2 Gate
CardTelecom access
04

Tunnel entry

This is an additional requirement whenever personnel enter the MCE tunnel.

  1. 1Draw key / access card
  2. 2Check in with OCC
  3. 3Enter tunnel
  4. 4Carry out approved work
  5. 5Exit tunnel
  6. 6Check out with OCC
  7. 7Return key / access card
LTA/OCC Work AccessComplete check-in before entering and check-out after exiting.
Open work-access system ↗
Access assistanceOCC — WhatsApp / text only+65 9729 3729
05

Corrective Maintenance

  1. 1Prepare the required access information
  2. 2Notify the relevant LTA / OCC contact through WhatsApp
  3. 3Confirm personnel are registered in the access system
  4. 4Proceed to L1 and collect the key from Security
  5. 5Proceed to the work location
  6. 6For tunnel work: check in, perform CM, exit and check out
  7. 7Return the key
CM access contactOCC — WhatsApp / text only+65 9729 3729
06

TER Room, staircase and niche access

TER Room

For planned PM, prepare and submit the MCE Access Form, notify OCC, request the TER key, collect it from L1 Security, complete the work and return the key.

For CM, follow the corrective-maintenance procedure above.

Emergency Staircase / Niche

Request the corresponding key when notifying OCC. Provide the form or access details, collect the key, complete the work and return it.

If the access point leads into the tunnel, OCC check-in and check-out are still mandatory.

Keys and access cardsOCC — WhatsApp / text only+65 9729 3729
Separate processRoad Shoulder StopNot a lane closure

Use only for a quick vehicle stop to drop off, unload or load equipment.

  1. 1Inform and coordinate with Edwin from StarHub
  2. 2StarHub writes to LTA
  3. 3Obtain LTA agreement for the temporary stop
  4. 4Enter and stop at the approved road shoulder
  5. 5Quickly load or unload equipment
  6. 6Leave the road shoulder
Operational rule: The previous arrangement allowed about 10 minutes. If another operation is needed later, leave and return—do not remain parked. Coordinate through Edwin at StarHub.
Road-shoulder coordinationEdwin — StarHub[email protected]
Separate processLane ClosureStart at least 1 month ahead

Required when the work cannot be carried out safely without closing a traffic lane. The closure must be carried out by LTA-approved contractors whose personnel have completed the required LTA lane-closure course.

  1. 1Engage Gim Tian, the LTA-approved lane-closure contractor
  2. 2Tell Gim Tian the closure location, how many lanes must close and the required closure distance. Gim Tian coordinates the proposed closure with LTA at least one month in advance
  3. 3After LTA agrees to the date and closure distance, Gim Tian informs us. Prepare the EMAS Notification Form and send it to StarHub for endorsement
  4. 4Send the StarHub-endorsed EMAS Notification Form to Kia Heng KANG and copy Peter PEH
  5. 5Kia Heng KANG submits the eRMS application in the LTA system
  6. 6After the system approves the application, Kia Heng KANG sends us the approved eRMS. Forward a copy to Gim Tian
  7. 7Gim Tian implements the approved lane closure and the work proceeds within the approved arrangement
Responsibility: ROOTS personnel do not attend the lane-closure course or close the lanes. Gim Tian provides the qualified personnel and coordinates the closure with LTA.
Gim Tian coordinationSenthil+65 9188 0576
Submit endorsed EMAS form to Kang and copy PeterKia Heng KANG · [email protected]CC Peter PEH · [email protected]
10

Important requirements

01

Form on site

Keep the signed MCE Access Form available for LTA inspection.

02

Supporting documents

Attach the MOS, workers list and applicable declarations.

03

Declarations

Submit any applicable declaration and brief all involved workers on the relevant requirements.

04

No hot work

Hot work is strictly prohibited inside the MCE tunnel.

11

Key contacts

Remember

Draw key → Check in → Enter → Work → Exit → Check out → Return key

Never enter the MCE tunnel before completing OCC check-in.

Open OCC work access ↗