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R.ROOTSOPERATIONS PLATFORM

ROOTS Operations Platform

Every moving part.
One clear picture.

From the first field update to the final service report. Bring your teams, sites and every moving part together.

Enter the platform Take a closer look
A shared workspace for Roots Communications.
Your operation. Connected.Interactive preview
Explore the connections
From the field.Every update, connected.
For the whole team.One shared picture.
Rail infrastructure

North East Line

Bring fault tracking, planned maintenance and field coordination into one shared view for NEL operations.

Select a site to explore. Illustrative only; no live operational data.

Made for the work you do.

Maintenance Field teams Resources Reporting

ONE PLATFORM. THE WHOLE OPERATION.

Built around the way
your team works.

From work in the field to the people and resources behind it. Explore what brings it all together.

FROM ALERT TO ACTION

Less chasing. More clarity.

Keep the ticket, the engineer and the latest field update together. Give the next person the context they need to keep work moving.

  • Tickets & field updates
  • Engineer assignments & PTW
  • Service reports & resolution history
Open your workspace
R.Maintenance workspaceSample view
THE WORK, CONNECTED

Field operations

Work itemStage
  • 01
    Fault investigationField update attached
    In progress
  • 02
    Site attendanceEngineer assignment recorded
    Assigned
  • 03
    Service documentationResolution details captured
    Reported
Your operational data stays behind sign-in.

CONTEXT THAT CARRIES FORWARD

Every update has
somewhere to go.

A clearer handover between the people doing the work and the people keeping it on track.

  1. 01

    Capture the signal

    Bring faults and field observations into a ticket with the context that matters.

  2. 02

    Coordinate the response

    Connect assignments, site activity and resources as the work progresses.

  3. 03

    Keep the full picture

    Carry updates through to service reports and records the team can refer back to.

BEFORE YOU STEP INSIDE

A little clarity
before you start.

For the team in the field.
And everyone keeping it connected.

Who can access the platform?

The platform is for authorized Roots Communications team members. Sign in with your approved account. New team members can request access for manager approval.

Is this showing live operations?

No. The coverage diagram and workspace previews are illustrative. Tickets, team activity and operational records are available only after sign-in.

Where can I find the MCE process?

The MCE process guide is available without signing in. The existing process and access-form guidance remain unchanged.

YOUR NEXT SHIFT STARTS HERE

Let’s get to good work.

Your team. Your sites. One shared picture.

Sign in to ROOTS